Using your university or college as an example, answer the following questions:

a. Where might information silos exist if an ERP system is not being used?

b. Will using an ERP system improve the efficiency or effectiveness of processes? What are the objectives of the process (es) being improved?

c. Using your answer to item b, what measures might be used to assess the benefits of an ERP system at the university?

d. Of the implementation decisions listed in Figure 6-15, which ones apply to the university?

e. Which ERP vendor would you suggest for the university? Explain your selection.

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