21) With the ________ collaboration tool set, a participant should be able to collaborate with his team, though he will get little support from the software.

A) minimal

B) optimal

C) good

D) comprehensive

22) With the ________ collaboration tool set, a participant has the ability to conduct multiparty audio and video virtual meetings, and he/she will also have support for concurrent access to document, spreadsheet, and presentation files.

A) minimal

B) optimal

C) good

D) comprehensive

23) The ________ collaboration tool set has a full set of features, including content management and control, workflow control, online meetings in which participants can view shared whiteboards, applications, and monitors.

A) minimal

B) optimal

C) good

D) comprehensive

24) Which of the following statements is true of collaboration tool sets?

A) Good collaboration tool sets have built-in discussion boards.

B) Comprehensive tool sets take the longest time to learn.

C) Good tool sets include workflow control as an inbuilt feature.

D) Minimal tool sets allow sharing of video files.

25) Which of the following statements is true of a product power curve?

A) A flat line on a power curve means the user is increasing the utility gained from the product.

B) At time zero, the ideal power curve is at zero.

C) The power curve of a minimal collaboration tool set rises steadily with time.

D) The power curve of a comprehensive set has the longest flat spot in the beginning.



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