I don’t know how to handle this Business question and need guidance.

Create a meaningful reply to another students discussion board post. Here is the students original post you are replying too:

War Room

Change is an action that occurs throughout an organization’s life cycle periodically, especially in light of process improvement. How an organization handles change management impacts the process and the outcome of the anticipated performance improvement. One benefit to process improvement is a strong team and an area dedicated to the project called the “War Room.”

Performance Improvement and the War Room

The aptitude of an organization to mitigate change and performance, from internal and external pressures, is a reflection of the willingness of the organization to stay financially viable and competitive within the market. In healthcare, the added pressure of technology, governmental regulations, and focus on quality and customer service demands ensuring processes and activities are structured to meet patients’ needs and expectations (Ciarniene, Vienazindiene, & Vojtovic, 2017, pg 79). The first step is the selection of a team of key stakeholders along with a dedicated space to plan, process information, and brainstorm for the anticipated process improvement and how to facilitate the change (Starbird & Cavanagh, 2011, pg 81). Currently, the organization in which I am employed has a “war room” for a system-wide implementation of a new electronic medical record system. This room is leveraged for key stakeholders from various departments to monitor quality metrics, clinical informatics, and revenue cycle concerns. The room is also utilized for test scenarios so everyone can view the process in each incremental step and discuss outcomes. After testing conversations on what went well versus what needs improvement occurs. From there, brainstorming on process improvement occurs. “Collaborative brainstorming is often followed by a convergence activity where teams extract the most promising ideas on a useful level of detail from the brainstorming results.” (Seeber, Maier, & Weber, 2017, pg 939). Another added benefit is how to communicate to the employees throughout the organization-specific key critical points to ensure a successful implementation. “To elicit appropriate employee behaviors, organizations ought to clearly express to employees their strategic need and priority regarding innovation. Because, when an organization places higher importance on innovation, employees are more likely to engage in innovation-related (Li Wang et al., 2018, pg 2004). The final step is the debriefing session encompassing all the data collected and communicated. “Timely debriefs enhance team performance and data accuracy for quality improvement, allowing improvement of the system processes, individual and team” (Chin et al., 2019).


When one imagines a war room, an initial first thought is of battle. In our business and spiritual life, there are battles to overcome. 2 Corinthians 10:3 states, “For though we walk in the flesh, we do not war according to the flesh. For the weapons of our warfare are not carnal but mighty in God for pulling down strongholds, casting down arguments and every high thing exalts itself against the knowledge of God, bringing every thought into captivity to the obedience of Christ”. As Christians, during the time of stress and change in the business setting, we will face those who react poorly to change, face controversy in the war room for process improvement, and must remember to hold fast to our faith.


Chin, T., Cash, J., Blacker, H., Thomas, M., Bernal, N., Burton, K., & Joe, V. (2019). 456

Timely Debriefing Facilitates Real-Time Communication and Feedback, Improves Team

Performance, and Provides Data Clarity for Quality Improvement. Journal of Burn Care

& Research : Official Journal of the American Burn Association., 40(Supplement_1),

S201–S201. https://doi.org/10.1093/jbcr/irz013.351

Ciarniene, R., Vienazindiene, M., & Vojtovic, S. (2017). Process Improvement for Value

Creation: a Case of Health Care Organization. Engineering Economics, 28(1), 79–87.


Li, Y., Wang, M., van Jaarsveld, D., Lee, G., & Ma, D. (2018). From Employee-experienced

High-involvement Work System to Innovation: An Emergence-based Human Resource

Management Framework. The Academy of Management Journal., 61(5), 2000–2019.


Seeber, I., de Vreede, G.-J., Maier, R., & Weber, B. (2017). Beyond Brainstorming: Exploring

Convergence in Teams. Journal of Management Information Systems, 34(4), 939–969.


Starbird, D., & Cavanagh, R. (2011). Building engaged team performance: Align your processes

and people to achieve game-changing business results. New York, NY: McGraw-Hill.

ISBN: 9780071742269.

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